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MCDST

Microsoft Certified Desktop Support Technician

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
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Job Roles:

  • Desktop Support Technician
  • Call Center Technician

MCDST Certification Requirements                                                                                         

Microsoft Certified Desktop Support Technician (MCDST) candidates on the Microsoft .NET track are required to satisfy the following requirements:

Core Exams (2 Exams Required)

Course # Course Name & Summary Duration Exam #
2261
Supporting Users Running the Microsoft Windows XP Operating System
24 Hrs.
2262
Supporting Users Running Applications on a Microsoft Windows XP Operating System
16 Hrs.
70-272

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